Track and Trace Power BI Reports Documentation /
ITSP Track and Trace Cross Tab Report
Version: 1, effective date: 22-Feb-2023
Contents
1 Standard description
This document will define the PowerBI report that shows the duration and the number of activities by type and assigned member.
2 Data Source
Reports from IT Service NOW
3 Refresh Schedule
Refresh frequency: Daily
Time zone: UTC + 02:00
Time: 09:30 AM
12:30 PM
18:30 PM
4 Duration & Count
Cross tabulation table shows the information regarding total duration and count of activities, and task by task type and assignment member.
5 Document control
5.1 Contact person
Questions and feedback regarding this standard should be submitted to Alice Galoiu
5.2 Revision History
| Version | Effective date | Purpose of change | Author |
|---|---|---|---|
| 1 | 22-Feb-2023 | First version of the document | Alice Galoiu |
ANY QUESTIONS?