Track and Trace Power BI Reports Documentation /

ITSP Activities Reports

Personal Performance Report

Version: 1, effective date: 22-Feb-2023

Alice Galoiu

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Contents

• 1 Standard description

• 2 Data Source

• 3 Refresh Schedule

• 4 Pages

  • 4.1 Run Overview
  • 4.2 Build Overview
  • 4.3 Run details

• 5 Document control

  • 5.1 Contact person
  • 5.2 Revision History

1 Standard description

This document will define the PowerBI report that shows KPI’s for every task of an assignment member, monitoring performance.

2 Data Source

Reports from IT Service NOW.

3 Refresh Schedule

Refresh frequency: Daily

Time zone: UTC + 02:00

Time: 09:30 AM

      12:30 PM

      18:30 PM

4 Pages

4.1 Run Overview

This page shows the information of current tasks the person selected in Assignment member filter has. It also points out if the person has overdue incidents or problems.

4.2 Build Overview

This page shows the information of open tasks the person selected in Assignment member filter has. It also points out if the person has tasks not updated for 14 days.

4.3 Run details

This page shows details of open tasks from the Assignment member.

5 Document control

5.1 Contact person

Questions and feedback regarding this standard should be submitted to Alice Galoiu

5.2 Revision History

Version	Effective date	Purpose of change	Author
1	22-Feb-2023	First version of the document	Alice Galoiu

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